The Multi-Faceted Careers in Hospitality Management



The hospitality industry is an intense, fast-paced environment that keeps you constantly on the go. It can be a very demanding field, but also a very rewarding one. It's also a very diverse field. There is a wide variety of different careers that require a degree from a hospitality college.

As a hotel manager, you would be responsible for day to day hotel operations. Your responsibilities may vary quite a bit depending on whether you're running a luxury, five-star hotel or a tiny bed and breakfast, but the basic principles remain the same. Like many careers in hospitality, hotel management requires you to be a jack of all trades, overseeing departments like housekeeping, kitchen staff, front desk, accounting, and human resources. The head of each department reports directly to you, and you may be required to deal with customer complaints, shift scheduling, making sure the facilities are in good repair, and keeping the hotel in profit and under budget. In hospitality college, an aspiring hotel manager will study everything from marketing to legal issues to interior design.

A restaurant manager's duties have a more specific focus. Scheduling, marketing, and hiring are still important parts of your job, but you also need to know all about food. What wines should you stock to best enhance the dishes you serve? What are the latest trends in the food service industry, and how can you keep up with them? You're also in charge of ordering inventory. This includes everything from plates and forks to meats and cheeses to butter pads and ketchup bottles. In order to keep your restaurant well-stocked on the things it needs, you must be able to recognize and analyze trends in what your customers order and the rates at which different items are used up. Those are just a few of the things you'll need to study to get your degree in restaurant management.

You might decide you want to be a casino manager. More than any other place of hospitality, a casino is a money machine. And as manager, it's your job to keep that machine running smoothly. You need to make sure that every aspect of your casino is operating in accordance with local gaming laws. You need to know all about the games that are being played, and how to manage the odds on each. You need to keep security tight to make sure there's no cheating going on, as well as how to handle a situation where someone tries to cheat. And you need to know how to interact with the high rollers: the ones who are playing with the largest amounts of money. Often you may need to know them personally and exactly what to do to keep them happy.

There's also another aspect to the hospitality industry. Rather than managing the daily operations of a single establishment, you might choose to go into event planning. From charity galas to street fairs to red carpet events, every job is different, and every day is a new adventure. In hospitality college, event planners will learn about working with clients to meet their individual needs, coordinating with necessary city departments for things like permits and special services, and using events to market a specific company or organization.

Hospitality managers aren't stuck behind a desk all day. They're right in the middle of things, making decisions, dealing with crises, and making sure guests are happy and everything runs smoothly. No matter what branch you choose to go into, with a degree from a hospitality college, you're well on your way to a high-energy, exciting, and rewarding career.

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