In order to experience all of the perks of pre-employment assessment, you need to make sure you’re using the best possible kind. One of the ways to tell you’re using top quality assessment software is if it’s constantly being updated. These updates should be in response to the identification of core psychological traits that have been shown to be commonly possessed by top-performing, long-lasting employees across a wide spectrum of businesses. Also, it’s important for you to be able to define exactly which of these characteristics you would like to evaluate for every position you’re looking to fill. This feature is known in the industry as a “performance profile.”
One of the rewards associated with using the right type of pre-employment assessment is that you will end up hiring people that will become some of the top performers in your industry. In turn, your service levels will improve. As your service levels improve, the positive word-of-mouth advertising generated by your existing customers will also boost your business. Plus, your brand’s image will improve, and you simply can’t overestimate the value of that. In short, using this type of testing can boost your business’s bottom line, in more ways than one. In fact, let’s take a look at another one of those ways right now.
Another way in which the use of quality pre-employment assessment can benefit your business is by increasing the odds that the employees you hire will stay with your company longer. Turnover costs will thus be reduced, which is likely to save your company huge amounts of money. After all, when you lose an employee, there are more costs associated with that loss than just replacing them. While those new employees are getting up to speed, your service levels can suffer, which is exactly the opposite of the kinds of effects we talked about a moment ago. This can actually have a negative impact on your brand, too!
Therefore, turnover is best avoided, and these kinds of tests can help you make sure you’re hiring the right people in the first place. When you’re hiring the right people in the first place, they’re likelier to stick around longer, and they’re likelier to perform better. What’s more, they’re also likelier to be exactly the kinds of candidates you’ll be looking for when advancement opportunities arise. As a matter of fact, you may even be able to identify management potential in some of them during the new hire process itself.